Contact Us

If you don’t see your voucher email in your inbox within 24-48 hours, please check your junk mail folder. If you don’t see it, text or WhatsApp. See the BTInternet note below.

BTINTERNET EMAIL ADDRESSES: Our emails sent to you on BT are being blocked. None of our emails are going through to you on BT. Until further notice, please use another email address so you can receive your voucher. Gmail or Yahoo is fine.

REFUNDS: PLEASE NOTE, WE DO NOT ISSUE REFUNDS FOR MISSED FLIGHTS OR INCLEMENT WEATHER – UNLESS IT’S 11 DAYS OR MORE BEFORE ARRIVAL. SEE T&C’S BELOW.

Before calling, be sure to Click these links for information:

  • TO CANCEL – We must receive your cancellation by email. Before cancelling please read our Cancellation Terms & Conditions in your confirmation email and on your voucher.
  • Frequently Asked Questions – How This Works page, to answer your questions and tell you how to make a booking
  • TO CHECK AVAILABILITY – We do not check availability by phone. Please email us below to check availability and we will check the schedule, then get back to you.
  • TO CHECK PRICES, see each hotel page on the web site which shows the cost: www.caribbeandaypass.com.

NOTE: FOR THE HOTELS BELOW, WE CAN ONLY SELL TO CRUISE PASSENGERS:

  • RIU MONTEGO BAY is for CRUISE PASSENGERS ONLY
  • RIU OCHO RIOS is for CRUISE PASSENGERS ONLY
  • RIU ARUBA is for CRUISE PASSENGERS ONLY
  • RIU ANTILLAS is for CRUISE PASSENGERS ONLY
    You must show your cruise confirmation (along with ID) to prove that you are a cruise passenger. 
  • LOCALS AND NON-CRUISE PASSENGERS for those hotels must contact the hotel directly to book. 

Locations
Danbury, Connecticut, USA &
Christ Church, Barbados

Hours
8:00 a.m. to 6:00 p.m. Eastern/NY Time

EMAIL US

    Destination (required)

    Day Pass Date

    Passenger Type (required)
    Cruise PassengerStaying at a HotelLocal (I Live in the Country) - SOME HOTELS ARE FOR CRUISE PASSENGERS ONLY. SEE BELOW.

    NOTE: WE CAN ONLY SELL TO CRUISE PASSENGERS AT THE HOTELS BELOW:
    RIU MONTEGO BAY is for CRUISE PASSENGERS ONLY
    RIU OCHO RIOS is for CRUISE PASSENGERS ONLY
    RIU ARUBA and RIU ANTILLAS are for CRUISE PASSENGERS ONLY
    Non-cruise passengers, contact the hotel directly.

    Before calling, be sure click these links to see the pages:

    1. TO CANCEL – We must receive your cancellation by email. Before cancelling please read our Cancellation Terms & Conditions in your confirmation email and on your voucher.
    2. Frequently Asked Questions – How This Works page, to answer your questions and tell you how to make a booking
    3. TO CHECK AVAILABILITY – We do not check availability by phone. Please email us below to check availability and we will check the schedule, then get back to you.
    4. TO CHECK PRICES, see each hotel page on the web site which shows the cost: www.caribbeandaypass.com.

    NOTE: FOR THE HOTELS BELOW, WE CAN ONLY SELL TO CRUISE PASSENGERS:

    • RIU MONTEGO BAY is for CRUISE PASSENGERS ONLY
    • RIU OCHO RIOS is for CRUISE PASSENGERS ONLY
    • RIU ARUBA is for CRUISE PASSENGERS ONLY
    • RIU ANTILLAS is for CRUISE PASSENGERS ONLY
    • You must show your cruise confirmation (along with ID) to prove that you are a cruise passenger.
    • LOCALS AND NON-CRUISE PASSENGERS for those hotels must contact the hotel directly to book. 

    USA Phone: Office/Mobile/Text: (203) 539-1076 (NOTE THE CRUISE ONLY HOTELS ABOVE BEFORE CALLING)
    Barbados Phone: 288-5482